It may be best to contact an HP or printer technician to get some answers about how you can deal with the issue.
XP COMPUTER WONT INSTALL HP 6968 PRINTER UPDATE
If you have tried all of the suggestions mentioned above and have done a firmware update but to no avail, then you may need the help of an expert. This happens a lot on many HP printers when you buy a printer from a returns lot, there is a good chance someone returned the printer without setup cartridge. If you’re using a compatible or remanufactured HP ink cartridge, you can sometimes fix this problem with a simple firmware update.
Install a new ink cartridge, or an old one that you know has been working properly and see if it works. If this is the case, the only option is to try using another ink cartridge. There’s a chance that the ink cartridge itself has some electronic problem that’s invisible to the naked eye. Some of the contacts are facing upward or pointing up, so I recommend that you be careful to ensure that there are no bits of cloth left on the contacts after cleaning. Open your HP printer, find the contacts inside and then with a clean lint-free cloth. If the problem persists even after cleaning the ink cartridge contacts, then you may need to clean the contacts inside the printer as well. Clean the contacts inside the printer.By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. We use cookies to give you the best possible experience on our website. Try using an alcohol-based cleaning solution or cartridge flush to remove any dirt or residue trapped in the contacts. Bought 2 days ago, Del window 7 XP, Had 6500a it quit bought 6968, No HELP - Answered by a verified Technician. Please make sure the gold contacts on the chip are clean by wiping them down with a lint-free cloth. al.) once the wifi connection worked for the xp pro, I booted into Windows 7 and add printer network, Windows.
XP COMPUTER WONT INSTALL HP 6968 PRINTER PRO
First, to remedy this problem, remove the problematic ink cartridge from the printer and find its chip. Had the same issue had a XP pro dual boot system, so I unplugged the USB connector and installed the wifi 6988 into xp pro (the printer needs to connect to the router/access point and set all the wifi ssid/security et. One of the common causes of a “Cartridge Problem” message is a dirty or damaged gold contact on the cartridge’s electronic chip. Try following any of the three potential solutions to common ink cartridge problems below. And more often than not, the problems are easy and require simple fixes that you can do independently. Although there are numerous ways to deal with this problem, most of the solution lies on your ink cartridges.